Privacy policy

Last updated: June 1, 2026

At CORTISHIFT, we respect your privacy and are committed to protecting the personal information of our customers. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when accessing our products or using our website.

1. Information We Collect

1.1 Personal Information: We collect personal information such as your name, email address, billing address, and payment information (processed securely) when you purchase a protocol or sign up to our list.

1.2 Usage Information: We collect data regarding how you navigate our site, including your IP address, browser type, time zone, and operating system, to ensure the best digital experience for our customers.

1.3 Cookies: We use cookies to track your preferences, maintain your shopping cart, and monitor the effectiveness of our marketing.

2. How We Use Your Information

2.1 Order Fulfillment: We use your personal information to process your purchase, deliver your digital files, and provide customer support.

2.2 Performance & Security: Usage information helps us improve the functionality, security, and performance of our website and delivery system.

2.3 Communication: We use your email to send order confirmations, protocol delivery, and — if you have opted in — educational content and updates from CORTISHIFT.

3. How We Protect Your Information

3.1 Security Standards: We utilise industry-standard SSL encryption and secure payment gateways via Shopify to ensure your data remains confidential and protected from unauthorised access.

3.2 Strict Data Policies: Access to your information is restricted to authorised CORTISHIFT personnel only, solely for the purpose of order resolution and customer support.

4. Data Retention

4.1 Retention Period: We retain your order history and contact information to ensure you can re-access your digital files in the future, unless you specifically request its deletion.

5. Your Rights

5.1 Access & Control: You have the right to request access to, correction of, or permanent deletion of your personal data at any time.

5.2 Communication Preferences: You may opt out of CORTISHIFT marketing emails at any time by clicking the unsubscribe link in the footer of any email, or by contacting us directly.

6. Sharing Your Information

6.1 Service Providers: We share necessary data with Shopify, payment processors, and essential analytics providers solely to operate our store and fulfil your digital orders.

6.2 Legal Compliance: We may disclose information if required by law or to protect the intellectual property rights of CORTISHIFT.

7. Changes to This Policy

7.1 This policy may be updated periodically to reflect changes in applicable law or our operations. The most current version will always be posted on this page with the "Last updated" date clearly displayed.

8. Contact

If you have any questions or concerns regarding your data or this Privacy Policy, please contact us at: contact@cortishift.store